11/27/2009

Review of Lenox Pearl Innocence Platinum-Banded Fine China 5-Piece Place Setting, Service for 1

My husband and I chose this china pattern for our wedding registry and think the pattern is absolutely gorgeous. However, I have had unsuccessful attempts to order this product through Amazon. I originally ordered 4 place settings and when they arrived two were broken due to the poor packaging. Amazon's customer service was quick to replace them but believe it or not, I received 2 place settings today -- one of which was the incorrect pattern and broken as well. Amazon refunded my money but I guess it was a lesson learned. I orignially registered for this pattern through Macy's and every place setting I received through them have been perfect - nothing broken. It's unfortunate Amazon couldn't do the same. The price is very reasonable but as their customer service rep said today, they cannot keep sending the same product and risking breakage. On a side note, I don't believe it was the shipping that resulted in the damage. The boxes of china were placed loosely in the shipping box with the minimal sheets of bubble wrap. Macy's shipped theirs in much larger boxes with the peanuts and they were much more secure. Maybe Amazon will review how they package their items for shipping and provide a better product to the next person. I, however, will not order from Amazon again. Two times is enough.

Product Description
This traditional pattern evokes a more innocent time. Its tone-on-tone formal design is accented by hand with pearl-white enamel dots. While a micaceous background frames the graceful floral artistry. The dinnerware adds an element of romance to your table décor.

Click Here to see more reviews about: Lenox Pearl Innocence Platinum-Banded Fine China 5-Piece Place Setting, Service for 1

No comments:

Post a Comment