I go a long way back with Sango Nova Brown dinnerware.I bought twelve placesettings when they first came out, and I love their quiet, almost contemplative look on the table.The color graduations give them character and depth.For a simple plate, they are beautiful.BUT ...
About six months after I bought the placesettings, some of the plates came out of the dishwasher with a caramelized smattering of spots. At first I thought my dishwasher wasn't working properly, but then I started noticing the same strange gooey spots and streaks when I removed the dishes from the microwave.Not all plates (and none of the bowls) had this problem, so I was able to isolate the problem ones.
After a year of this, I called Sango to complain.I didn't expect anything - maybe a "Thanks - we'll look at the line."The customer service rep was shocked that I had this problem and actually sent me, free of charge, eight new placesettings.Talk about excellent and caring customer service!I threw out all the damaged plates and began anew.Two years later, the problems are just beginning to surface again, not in the dishwasher but in the microwave.
The mugs in this set are perfect for keeping coffee warm since they are deep, but don't pull one out of the microwave without a potholder, as the handles get hot (but don't carmelize).
I still love the way this set looks - and I've supplemented it with accessories from both this line and the differently colored ones.I just wish I could trust it in the microwave when reheating food.
Product Description
A unique look of reactive glaze gradation from a rich brown to a lighter brown.Four each, dinner plates(10.5"), salad plates(7.5"), soup/cereal bowls and mugs, all stoneware body
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