Received this item this morning. The quality of the dinnerware is good and it has a lovely pattern. Unfortunately the packaging is not really designed for individual shipment to the consumer, and a handful of the 53 pieces where completely shattered. Surprisingly, the dishes were either completely intact or completely destroyed with no hope of use. Nothing contained minor chips/dings. The product itself is actually Sakura® Basketweave Set; Oneida is the parent company but i was unable to find replacement pieces at the official Oneida online store as the pattern is not listed.
Rated 3 stars due to the fact that the Amazon customer service staff was extremely helpful when i spoke to them and i can expect a new set of dishes on Tuesday, just in time for Thanksgiving.
Product Description
Oneida's classic Basketweave pattern is perfect for a variety of uses. This pattern can be used on a daily basis or for a dinner that is fit for a queen. Elegant, understated, and timeless.
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